Networking
Wi-Fi Connected but No Internet? How to Find and Fix the Problem
Your device says it's connected to Wi-Fi but nothing loads. Learn how to work out whether the fault is your device, your router or your provider – and fix it step by step.
Solve Wi-Fi drop-outs, 'no internet' errors and slow connections, and learn the network commands IT professionals use every day.
3 guides in this category
Your device says it's connected to Wi-Fi but nothing loads. Learn how to work out whether the fault is your device, your router or your provider – and fix it step by step.
Learn how to use ipconfig, ping, tracert, nslookup, pathping, netstat, getmac and netsh to diagnose Wi-Fi and internet problems in Windows, with examples of what the results mean.
Improve slow or patchy home Wi-Fi with practical fixes: router placement, choosing the right band and channel, firmware updates, mesh systems and when to use Ethernet.